Privacy Policy -- Grind-On Coffee Company
Last Updated: May 29, 2026
Introduction
Welcome to Grind-On Coffee Company ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website at grindon.coffee, place an online order, or interact with us in other ways.
If you have any questions or concerns about this policy or our privacy practices, please contact us at the address below.
Information We Collect
We may collect the following types of personal information:
Information you provide directly to us:
- Name, email address, and phone number (via contact forms, newsletter sign-ups, or online orders)
- Billing and shipping address for online purchases
- Payment card information (processed securely through Square -- we do not store card numbers ourselves)
- Messages or inquiries you send us
- Orders you place
Information collected automatically:
- Browser type, device type, and operating system
- Pages visited and time spent on the site
- IP address and general location data
- Referring URLs and search terms
- Cookie and tracking data (see Cookie Policy below)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your online orders and purchases
- Send order confirmations and receipts
- Respond to your questions, comments, and customer service requests
- Send promotional emails and newsletters (only if you have opted in)
- Improve our website and understand how visitors use it
- Comply with legal obligations
We will never sell your personal information to third parties.
How We Store and Protect Your Information
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your payment information is handled exclusively by Square, our payment processor, using industry-standard encryption.
We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law.
Our website is hosted by GoDaddy (Starfield Technologies). Data may be stored on servers located in the United States.
Third-Party Service Providers
We share your information only with trusted third-party providers who help us operate our business:
- Square -- Point-of-sale and online payment processing
Privacy policy: https://squareup.com/us/en/legal/general/privacy
- GoDaddy / Starfield Technologies -- Website hosting and domain services
Privacy policy: https://www.godaddy.com/legal/agreements/privacy-policy
These providers are contractually obligated to handle your data in accordance with applicable law and to use it only for the purposes we specify.
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic.
Types of cookies we use:
- Essential cookies -- Required for the website to function (e.g. shopping cart).
- Analytics cookies -- Help us understand how visitors interact with the site (e.g. page views, session duration). These are anonymized where possible.
- Marketing cookies -- May be set by third-party services to track visitors across websites for advertising purposes.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
User Rights
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell
- Delete your personal information (subject to certain exceptions)
- Correct inaccurate personal information we hold about you
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the details in the "Contact Us" section below.
European / UK Residents (GDPR / UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten") in certain circumstances
- Restrict or object to processing in certain circumstances
- Data portability -- receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with your local data protection authority
Our lawful basis for processing your data is typically contract performance (order fulfilment), legitimate interests (website analytics), or consent (marketing emails).
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Grind-On Coffee Company
212 South Main Street
Newark, NY 14513
Email: info@grindon.coffee
Phone: 315-331-3133
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.